PRIVACY POLICY
1 Introduction
Dexichef.com (“Site”) provides online meal ordering, online payments, and
various functions within the site. This Privacy Policy explains how the
personal data collected through the Site is processed, stored, and protected.
By accessing the Site or using our services, you agree to the terms set out in
this policy.
2 Data Controller and Contact Information
Data Controller: Dexichef.com
Address: [Company Address]
Email: [e.g., [email protected]]
Phone: [Company Phone Number]
If you have any questions or requests regarding your personal data, please
contact the Data Controller using the details above.
3 Personal Data Collected and Purposes
The Site may collect the following personal data:
- Basic Identification Information: First name, last name, email address, and phone number.
- Address Information: Delivery address and related contact details.
- Payment Information: Bank and card details processed during online payment transactions (handled in cooperation with payment service providers; such data is not stored directly by the Site).
- Technical Information: IP address, browser details, cookie data, and pages visited.
These data are processed for the following purposes:
- Receiving, processing, and delivering online orders.
- Executing payment transactions.
- Enhancing the user experience and providing customer support.
- Security, fraud detection, and prevention.
- Fulfilling legal obligations.
4 Legal Basis
Our data processing activities are based on the applicable French and EU laws,
including:
- The user’s explicit consent.
- The necessity for the performance of a contract.
- Compliance with legal obligations.
- Legitimate interests (e.g., fraud prevention, service improvement).
5 Data Sharing and Transfer
Your personal data may be shared with third parties only when necessary for the
purposes described above, including:
- Trusted third-party payment service providers for processing transactions.
- Business partners and logistics companies for order preparation, packaging, and delivery.
- Competent authorities in case of legal requirements or official requests.
Under no circumstances will your personal data be transferred to third parties without your explicit consent or legal obligation.
6 Cookies and Similar Technologies
The Site uses cookies and similar tracking technologies to enhance user
experience and improve service quality. Cookies are stored in your browser and
may be used for session management, personalization, analysis, and advertising
purposes. For more details on cookie usage, please refer to our [Cookie
Policy]. You may refuse cookies through your browser settings; however, certain
features of the Site might be limited.
7 Data Retention Periods
Your personal data is retained for as long as necessary for the purposes for
which it was collected. Once those purposes have been fulfilled, and unless
otherwise required by law, your data will be deleted or anonymized.
8 User Rights
Under French and EU law, you have the following rights regarding your personal
data:
- Right of Access: Request access to your personal data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data under certain conditions (“right to be forgotten”).
- Right to Restrict Processing: Request limitation of data processing activities.
- Right to Data Portability: Obtain your data in a structured, commonly used format.
- Right to Object: Object to data processing activities.
- Right to Withdraw Consent: Withdraw previously provided consent for data processing.
To exercise these rights, please contact us at [email address]. Additionally, if you believe your rights have been violated, you may contact the CNIL, the French data protection authority.
9 Data Security
We take the security of your personal data seriously. Appropriate technical and
organizational measures are implemented to protect your data from unauthorized
access, loss, alteration, or destruction. These security measures are regularly
reviewed and updated.
1 . Third Party Sites and Links
The Site may include links to third-party websites. These sites have their own
privacy policies, and Dexichef.com cannot be held responsible for their data
processing practices. We encourage you to review the privacy policies of any
third-party sites you visit.
1 . Changes to This Privacy Policy
This Privacy Policy may be updated from time to time due to legal requirements
or changes in our business practices. Any changes become effective upon
publication on the Site. We recommend that you review this policy periodically.
1 . Contact and Complaints
For any questions, information requests, or complaints regarding the processing
of your personal data, please contact us using the contact information provided
above. If you believe your rights have been violated, you may also contact the
CNIL, the French data protection authority.